Office of Planning and Quality Management Archives - 91性息港 /category/administrative-offices/office-of-planning-and-quality-management/ The Pontifical and Royal Catholic University of the Philippines Thu, 14 Sep 2023 00:52:49 +0000 en-US hourly 1 /wp-content/uploads/2019/07/cropped-800px-Seal_of_the_University_of_Santo_Tomas.svg_-32x32.png Office of Planning and Quality Management Archives - 91性息港 /category/administrative-offices/office-of-planning-and-quality-management/ 32 32 UST completes 8th ISO surveillance audit by T脺V-S脺D /ust-completes-8th-iso-surveillance-audit-by-tuv-sud/?utm_source=rss&utm_medium=rss&utm_campaign=ust-completes-8th-iso-surveillance-audit-by-tuv-sud Wed, 26 Apr 2023 23:45:35 +0000 /?p=134372 Following a two-day surveillance audit by representatives of T脺V-S脺D Philippines, the 91性息港 received favorable results for its Eighth Surveillance Audit Cycle using the ISO 9001:2015 standard for…

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Following a two-day surveillance audit by representatives of T脺V-S脺D Philippines, the 91性息港 received favorable results for its Eighth Surveillance Audit Cycle using the ISO 9001:2015 standard for the 鈥淒esign, Development, and Provision of Secondary and Higher Education.鈥 Leading the audit team was Ms. Michelle Geli, who was joined by Mr. Charlie Labrador.

The two-day onsite audit included meetings with Top Management, led by the University Rector, Very Rev. fr. Richard G. Ang, O.P., PhD, the Office of Planning and Quality Management, led by Assistant to the Rector for Planning and Quality Management Clarita D. Carillo, PhD, and the various academic and administrative units who were included in the audit list. The audit yielded positive results, with only a few points for improvement and only one minor nonconformity that can be addressed within the next audit cycle.

In a memorandum dated April 26, 2023, Carillo thanked all units for participating in the audit and shared that based on comparative annual data from 2018, the number of findings have steadily decreased, indicating sustained quality of systems made even better through improvements implemented.

The audit, which primarily checked the extent of conformity of the University鈥檚 management system against the ISO 9001:2015 criteria and standards, also looked into compliance with various statutory, regulatory, and contractual requirements as applicable to the various programs and services. 

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Carillo of OPQM, Education appointed to Board of Trustees of Angelicum, Rome /carillo-of-opqm-education-appointed-to-board-of-trustees-of-angelicum-rome/?utm_source=rss&utm_medium=rss&utm_campaign=carillo-of-opqm-education-appointed-to-board-of-trustees-of-angelicum-rome Thu, 30 Sep 2021 09:02:45 +0000 /?p=77611 Professor Clarita D. Carillo, PhD, UST鈥檚 Assistant to the Rector for Planning and Quality Management, has been appointed by the Master of the Order, Very Rev. fr. Gerard Francisco P.…

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Professor Clarita D. Carillo, PhD, UST鈥檚 Assistant to the Rector for Planning and Quality Management, has been appointed by the Master of the Order, Very Rev. fr. Gerard Francisco P. Timoner III, O.P., as a member of the Board of Trustees (Consiglio di Amministrazione) of the Pontifical University of Saint Thomas (the Angelicum) in Rome, Italy, for the next three years.

Carillo, UST鈥檚 longest-serving Vice-Rector for Academic Affairs (2006-2017), will be taking on the post in addition to having done consultancy work for Angelicum since 2019.

A seasoned administrator and an expert in the fields of educational administration and quality management, she is a Lead Assessor for ASEAN University Network Quality Assurance, a former accreditor of the Philippine Association of Colleges and Universities Commission on Accreditation, and began the active journey of UST to have its programs locally and internationally certified. Under her leadership as VRAA, UST secured accreditation statuses from PACUCOA, which consistently recognized UST for having the most number of accredited programs. UST likewise became an Associate Member of AUNQA in 2016, and in 2019, during her incumbency as the Assistant to the Rector for Planning and Quality Management, UST secured the Institutional Certification from AUN-QA.

Carillo, a faculty member of the Department of Secondary Education of the College of Education, is also a member of the Education cluster of the UST Graduate School.

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Top officials, unit heads complete first phase of Strategic Planning for UST 2030 /top-officials-unit-heads-complete-first-phase-of-strategic-planning-for-ust-2030/?utm_source=rss&utm_medium=rss&utm_campaign=top-officials-unit-heads-complete-first-phase-of-strategic-planning-for-ust-2030 Tue, 13 Jul 2021 08:55:10 +0000 /?p=66631 Over the last two days, top University officials and heads of academic and administrative units participated in the online Strategic Planning session that aimed to chart the direction for UST…

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Over the last two days, top University officials and heads of academic and administrative units participated in the online Strategic Planning session that aimed to chart the direction for UST Vision 2030. The event, organized by the Office of Planning and Quality Management (OPQM) under the direct supervision of the Office of the Rector, took place from July 12-13, 2021 and bore the theme 鈥淒reaming Big and Seeking Greater Heights.鈥

The Rector, Rev. Fr. Richard G. Ang, O.P. , Ph.D., who began his term in June 2020 at the height of the pandemic, acknowledged the tremendous changes that happened between that time and a year later, and reflected as such: 鈥淣ow more than ever, as an academic community, we need the courage to face the challenges head-on. I entreat therefore our administrative officials to consider the seven-point agenda (of UST 2024 and Beyond) along with the nine SDAs as part of our roadmap to success. Each unit must find its place to contribute to the best of its ability in aligning with our University aims.鈥

The Rector affirmed the University鈥檚 efforts in hurdling and prevailing over challenges. 鈥淲e need to synergize, and we need to strategize.鈥 Going beyond the internal stakeholders, the Rector disclosed ongoing efforts to tap into external funding and philanthropic support, especially for expansion efforts in the forthcoming UST Sta. Rosa and UST General Santos campuses. The Rector likewise highlighted the crucial role of continued engagement with stakeholders to identify and address gaps in existent programs and efforts to achieve UST鈥檚 goals.

Sessions during the planning activity included revisiting the University mission-vision and its 9 strategic directional areas, with their corresponding key result areas and key performance indicators.

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UST passes ISO 9001:2015 audit anew /ust-passes-iso-90012015-audit-anew/?utm_source=rss&utm_medium=rss&utm_campaign=ust-passes-iso-90012015-audit-anew Tue, 14 Jul 2020 06:45:17 +0000 http://www.ust.edu.ph/?p=28724 The 91性息港 successfully passed its latest surveillance audit from T脺V-S脺D PSB Philippines, Inc. held on July 8, 2020. Conducted remotely this year, the audit qualifies UST to…

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The 91性息港 successfully passed its latest surveillance audit from T脺V-S脺D PSB Philippines, Inc. held on July 8, 2020. Conducted remotely this year, the audit qualifies UST to maintain its certification for the 鈥淒esign, Development, and Provision of Secondary and Higher Education.鈥 

The T脺V-S脺D team was composed of Michael Nelson Soriano (Lead Auditor), Xavier Lance Dy, and Michelle Geli, who conducted the audit based on the following objectives: 1)  ensure that the management system implemented by UST conforms with the audit criteria; 2) evaluate compliance with applicable statutory, regulatory, and contractual requirements; and 3) evaluate effectiveness of the management system to meet specified objectives of the client organization.

The audit process included a review of the University鈥檚 quality management practices, validated by the conduct of interviews and panel discussions with officials and quality management representatives, as well as the review of pertinent documents as evidence of delivered services and established systems. 

This year鈥檚 auditees included the top management, led by the Rector, the Very Rev. Fr. Richard G. Ang, O.P., PhD.; academic units, as represented by the Faculty of Pharmacy, College of Commerce and Business Administration, Graduate School, and Faculty of Medicine and Surgery; and administrative units, such as the Office of Public Affairs, Human Resource Department, Health Service, and Office of the Internal Auditor. 

The Office of Planning and Quality Management oversees the internal audit processes of the University and facilitates initiatives for the annual external audit.

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UST now enjoys AUN-QA institutional certification /ust-now-enjoys-aun-qa-institutional-certification/?utm_source=rss&utm_medium=rss&utm_campaign=ust-now-enjoys-aun-qa-institutional-certification Mon, 13 Jan 2020 05:53:13 +0000 http://www.ust.edu.ph/?p=4976 The 91性息港 now enjoys the coveted Institutional Certification from the ASEAN University Network 鈥 Quality Assurance (AUN-QA) group, a testament to quality education and processes UST has.…

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The 91性息港 now enjoys the coveted Institutional Certification from the ASEAN University Network 鈥 Quality Assurance (AUN-QA) group, a testament to quality education and processes UST has.

The plum makes UST the second in the Philippines to receive the recognition, and the eighth in the ASEAN region, where 120 institutions are AUN-QA members / associate members. UST is the first associate member to receive the Institutional Certification.

The news, communicated to the Office of the Rector on January 13, 2020, revealed that UST passed in all four areas assessed by AUN-QA, namely Strategic Quality Assurance, Systemic Quality Assurance, Functional Quality Assurance, and Results.

The assessment visit took place from October 21-25, 2019, in which a team of six assessors from the ASEAN regions looked at the aforementioned aspects and validated the claims in the Self-Assessment Reports vis-a-vis observed practices, existing supporting documents, and interviews with stakeholders.

In his final address to University administrators on January 15, former Rector happily broke the news and called on the community to study the findings well and act on the recommendations to further improve the university鈥檚 processes.

According to , Assistant to the Rector for Planning and Quality Management and lead official in this endeavor, the Institutional Assessment 鈥渨ill certainly enhance further the University鈥檚 reputation, strengthening its position among higher education institutions in the ASEAN region.鈥 Furthermore, Carillo added that 鈥渢he AUN-QA quality stamp is a quality assurance symbol easily recognized and understood by other HEIs in the region. To be the 8th institution to have been鈥ertified facilitates the opening of more doors of opportunities for UST in terms of internationalization, networking, academic and research collaboration, faculty and student exchange, student internship, and many others. It also heightens our participation in the educational aspect of the ASEAN integration.鈥

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Carillo of OPQM presents UST鈥檚 experience with quality management to Dominican Curia, Angelicum-Rome top admin /carillo-of-opqm-presents-usts-experience-with-quality-management-to-dominican-curia-angelicum-rome-top-admin/?utm_source=rss&utm_medium=rss&utm_campaign=carillo-of-opqm-presents-usts-experience-with-quality-management-to-dominican-curia-angelicum-rome-top-admin Wed, 20 Nov 2019 02:53:00 +0000 http://www.ust.edu.ph/?p=3499 Prof. Clarita D. Carillo, PhD, Assistant to the Rector for Planning and Quality Management, was one of the two resource persons in recent meetings of officials of the Pontifical University…

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, Assistant to the Rector for Planning and Quality Management, was one of the two resource persons in recent meetings of officials of the Pontifical University of Saint Thomas (Angelicum) in Rome, and the Rome-based Dominican Curia, the highest governing body of the Order of Preachers.

Carillo鈥檚 presentation held at the Convent of Santa Sabina focused on how the 91性息港 has been implementing its quality management system following the Plan-Do-Check-Act (PDCA) framework. UST, which implements quality assurance measures following institutional standards provided by agencies like TUV-SUD (ISO), also recently underwent its Institutional Assessment by the ASEAN University Network 鈥 Quality Assurance Group (AUN-QA), of which it has been an Associate Member since 2016.

Included in the presentation were processes and practices, both at the university and unit levels, such as strategic and operational planning sessions, translation of the Mission-Vision statements, Strategic Directional Areas, Key Result Areas, and Key Performance Indicators  into implementing policies and activities, feedback and review mechanisms, such as management review meetings, student satisfaction surveys, and internal and external quality audit sessions, among others. Interspersed with these were the challenges and significant lessons that the University has learned over the years, which helped illustrate the PDCA principles in action.

Carillo, who has headed the聽聽since 2018, was UST鈥檚 Vice-Rector for Academic Affairs from 2006-2017. She is a member of the Commission on Higher Education鈥檚 Institutional Sustainability Assessment (ISA) team and is a Lead Assessor of the AUN-QA group. She also teaches educational planning and quality management courses at the聽聽and is a faculty member of the聽聽of the聽.

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UST is first Philippine University with Four Stars QS Rating /ust-is-first-philippine-university-with-four-stars-qs-rating-2/?utm_source=rss&utm_medium=rss&utm_campaign=ust-is-first-philippine-university-with-four-stars-qs-rating-2 Fri, 27 Mar 2015 13:34:00 +0000 http://www.ust.edu.ph/?p=10938 The 91性息港 (UST) has been awarded an overall rating of Four Stars by the Quacquarelli Symonds (QS) Stars team from London. Commenting on the result, QS Asia…

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The 91性息港 (UST) has been awarded an overall rating of Four Stars by the Quacquarelli Symonds (QS) Stars team from London. Commenting on the result, QS Asia CEO Ms. Mandy Mok said, 鈥淭his is first in the Philippines to be star-rated, at Four Stars. It is certainly a great feat!鈥

The QS Intelligence Unit (QSIU) collected data from the 91性息港 and evaluated these against the QS Stars criteria. After thorough evaluation, the 91性息港 met all the prerequisites and was awarded Four Stars.

The QS Stars rating system is operated by the QS Intelligence Unit, the independent compiler of the annual QS World University Rankings. The QS Stars ratings are based on the individual institution鈥檚 performance measured against pre-set standards.

The QS Stars system rates universities across the world against a range of important performance indicators numbering to 50, grouped into eight categories: Employability, Research, Internationalization, Teaching, Facilities, Inclusiveness (formerly Access), Social Responsibilities (formerly Engagement), and the institution鈥檚 standing in specialist subjects.聽According to QS Stars definition, a typical four-star university is highly international, and demonstrates excellence in both research and teaching. Moreover, the institution provides an excellent environment for students and faculty. It is noteworthy that the University achieved an impressive Five Stars rating in Employability, Facilities, Social Responsibility and Inclusiveness.

This was officially announced during the 8TH聽QS World Class, held from March 25 to 27, 2015, at the JW Marriott Phuket Resort & Spa, Phuket, Thailand. The event was attended by the UST Rector, Rev. Fr. Herminio V. Dagohoy, O.P., who received the certificate from QS Stars.

Fr. Dagohoy championed UST鈥檚 efforts at seeking the QS Stars Rating, with the Quality Management Office (QMO) as the lead group. QMO Director Assoc. Prof. Joehanna K. Ngo, PIE, ASEAN Engr., and QMO Asst. Director Engr. Nestor R. Ong, PIE, ASEAN Engr., worked in collaboration with all the concerned administrators and academic officials in the University to gather data that will validate the claim on UST鈥檚 world-class performance in the Educational Quality Management System (EQMS) for excellence.聽

During the General Management Assembly Meeting held on February 16, 2015 at the Blessed Buenaventura Garcia Paredes, O.P. building, Fr. Dagohoy stressed that 鈥渟tandards are markers of quality that provide a correct and concrete picture of an organization鈥檚 performance, stability and sustainability. The need to implement quality standards has been a major thrusts by universities worldwide for the last twenty years, to achieve an unvarying concept of excellence to accomplish its mission.鈥 He added, 鈥渢he best way we can serve the country as an institution is to prepare a generation of Filipinos by affording them quality education that is not only the best in the country, but [something] of global quality.鈥

Fr. Dagohoy ended his message by encouraging everyone to work collaboratively in achieving common goals. He said, 鈥渢his is also an opportunity for us to realize that our desire to position ourselves better than our peers cannot be achieved by a singular work of a particular office, but a common and concerted effort of all departments and units in the University.鈥

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